At NattuMarunthuKadai.com, we are committed to providing high-quality herbal products and ensuring a great shopping experience for our customers. Please read our Return & Refund Policy carefully before placing your order.
✅ Eligibility for Returns:
- Returns are only accepted for damaged, defective, or incorrect products delivered to you.
- To be eligible for a return, the product must be unused, unopened, and in its original packaging.
- Requests for return must be made within 3 days of delivery.
🚫 Non-Returnable Items:
Due to the perishable and consumable nature of herbal products, we cannot accept returns for:
- Opened or used products
- Products damaged due to customer handling
💰 Refunds:
- Once your return is received and inspected, we will notify you of approval or rejection.
- If approved, your refund will be processed to your original payment method within 5–7 business days.
- Shipping costs are non-refundable.
🔄 Exchanges:
- We only replace items if they are defective or damaged. Please contact us for exchange requests.
📩 How to Request a Return:
- Email us at support@nattumarunthukadai.com
- with your order ID, product photo, and issue details.
- Our team will guide you through the return process.
- Once approved, ship the item back in its original packaging.
📞 Contact Us:
For questions about returns or refunds, reach us at:
📧 support@nattumarunthukadai.com
📞 +91-9025755941